Terms and Conditions

General Terms and Conditions

1. Scope of Application

The following General Terms and Conditions (GTC) apply to all orders placed through our online shop by consumers and entrepreneurs.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

For entrepreneurs, these GTC also apply to future business relationships, without us having to refer to them again. If the entrepreneur uses conflicting or supplementary General Terms and Conditions, their validity is hereby rejected; they only become part of the contract if we have expressly agreed to them.

2. Contracting Party, Conclusion of Contract

The purchase contract is concluded with Hochzeitsdekorationen von Cathrin Lukaschek-Elgner

By placing products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3. Contract Language, Storage of Contract Text
The language available for the conclusion of the contract is German.

We store the contract text and send you the order data and our GTC by e-mail. You can view the contract text in our customer login.

4. Delivery Conditions

In addition to the stated product prices, shipping costs are incurred. You can find more information about the amount of shipping costs in the offers.

You generally have the option of picking up your order at Cattis Laden, Cathrin Lukaschek-Elgner, Egestorfer Str 98, 30890 Barsinghausen, Germany during the following business hours: Mon-Fri 9 AM-1 PM and Mon, Wed, Fri 3 PM-6 PM, as well as Sat 9 AM-12 PM

5. Payment

In our shop, the following payment methods are generally available to you:

Prepayment
If you choose the prepayment method, we will provide you with our bank details in a separate e-mail and deliver the goods after receipt of payment.

PayPal, PayPal Express
During the order process, you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, authenticate yourself with your access data, and confirm the payment instruction to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.
The payment transaction will be carried out automatically by PayPal immediately thereafter. You will receive further information during the order process.

Cash payment upon pickup
You pay the invoice amount in cash upon pickup.

Payment with Klarna, if you confirm payment with Klarna, your payment will be made directly to this provider

Payment via Shopify: You have the option to pay directly via Shopify using many payment methods.

6. Retention of Title

The goods remain our property until full payment has been received.
For entrepreneurs, the following additionally applies: We reserve title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; you assign to us in advance all claims arising from this resale – irrespective of any connection or mixing of the reserved goods with a new item – in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.

7. Transport Damage

For consumers:
If goods are delivered with obvious transport damage, please report such defects to the delivery agent as soon as possible and contact us immediately. Failure to report a complaint or contact us has no consequences for your statutory claims and their enforcement, especially your warranty rights. However, you help us to assert our own claims against the carrier or transport insurance company.

For entrepreneurs:
The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the forwarder, the carrier, or the person or institution otherwise designated to carry out the shipment. Among merchants, the duty to inspect and give notice of defects regulated in § 377 HGB applies. If you fail to give the notice regulated therein, the goods are deemed to have been approved, unless the defect was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.

8. Warranty and Guarantees

The statutory liability for defects applies. Information on any additional guarantees and their exact conditions can be found with the respective product and on special information pages in the online shop.

9. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here: https://ec.europa.eu/consumers/odr/.
We are prepared to participate in an out-of-court arbitration procedure before a consumer arbitration board.
The General Consumer Arbitration Board of the Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de, is responsible.