Contact / FAQ

Frequently Asked Questions:

Are the flowers real/ fresh ?

All items and photos shown in the shop are from customer orders.
All items made with flowers are made from silk flowers , which means they stay fresh for a very, very, very long time.

We need your wedding date for scheduling because we make EVERY item especially for you as a unique piece.

Why a wedding date?

This appointment is very important for us to ensure that everything arrives at your location on time.

Ordering the items:

Click on the article you like.
On the product page you will see variations of the respective item. If you particularly like a photo, please include the photo name or image number in the order form.
The main color is the color that should dominate the article; color 2 refers to the accents, unless otherwise described.
Without this guidance, we will let our creativity run wild.

Do you have a photo of the item you want?
Or do you have a photo of a formerly fresh bouquet for a copy?
Then send this by email, we will gladly make you an offer.

Does everything fit together?

We always manufacture our items to match each other, so please enter your phone number in case we have any questions.

For example, if you specify or order different colors because you have different colors for the registry office than for the church.

I don't know what to order, what suits me?

If you have no ideas or simply want some advice, you can ask us your questions using the contact form.

For example, when it comes to table decoration, which colors suit the room or you, or simply... how many floral arrangements are needed, we are happy to advise you.

Can I see what I'm ordering beforehand?

YES, because we take photos of every item we produce and send them to you via email or WhatsApp so that you can email us any change requests (not complete color changes).

Returns:

Please also fill out the form for returns.

Please note BEFORE ordering:

All items are made uniquely for you; we are not mass-producing machines, so please don't order 23 items just to test them out. Thank you.

Would you like to send us photos?

If you want to send us photos of your dress, your car, or your carriage, for example, you can do so very easily via:

email: info@hochzeitsschmucken.de

WhatsApp: +49 1578-3255588